About Us

When it comes to banking, you have a choice.

With a variety of features and benefits we provide our members with a wide range of financial services.

about us header image near syracuse ny from countryside federal credit union

Our member driven team provides our members with a wide range of financial services. As of February 15, 2005, our Charter was amended to open membership to: Persons who live, work, worship, or attend school in, and businesses and other legal entities located in Onondaga County, New York.

Our goal is not to be the biggest credit union, although we are in the top 10% nationally, but best in meeting our members' financial needs. Members find that our savings and certificate rates are consistently above market rates and our loan rates usually beat the competition. Our fees are nominal in comparison to commercial alternatives and our service is personal and understanding.

Our Vision

As the recognized Standard of Excellence, we humbly embrace the higher expectations and responsibility to continuously improve for the betterment of those we serve.

Our Mission

We are driven to improve the financial lives of those we serve through empowerment and personalized solutions.

Our Core Values lead how we operate, each and every day

We are People First, Visionary Owners who model respect, fairness & compassion and are:

  1. Driven by a common passion to “WOW” others in consistently meeting or exceeding their expectations.
  2. Relentless in differentiating ourselves while fostering lasting relationships through our high-touch, high-tech culture.
  3. Focused on conducting all business, internally and externally, with the highest degree of honesty, integrity and humility.
  4. Dedicated to ensuring that “the whole is greater than the sum of its parts” through effective communication and collaboration.
  5. Committed to challenging the boundaries of ourselves and others to maximize our growth and performance.
  6. Devoted to strengthening our communities through volunteerism and thoughtful financial investments.
    …all while having fun!

Supervisory Information:

Your Supervisory Audit Team wants to hear from you if you see a discrepancy in your statement. If you find that something does not agree in your records, please report any discrepancy in writing to: Countryside CU- Supervisory Committee P.O. Box 6145 Watertown, NY 13601.

What is a Credit Union?

A credit union is a cooperative financial institution, owned and controlled by the people who use its services. These people are members. Credit unions serve groups that share something in common, such as where they work, live, or go to church. Credit unions are not-for-profit, and exist to provide a safe, convenient place for members to save money and to get loans at reasonable rates.

about us header image near syracuse ny from countryside federal credit union

Credit unions, like other financial institutions, are closely regulated. And they operate in a very prudent manner. The National Credit Union Share Insurance Fund (NCUSIF), administered by the National Credit Union Administration, an agency of the federal government, insures deposits of credit union members at more than 9,000 federal and state-chartered credit unions nationwide. Deposits are insured up to $250,000; Retirement Accounts / IRAs to $250,000.

What makes a credit union different from a bank or savings & loan? Like credit unions, these financial institutions accept deposits and make loans--but unlike credit unions, they are in business to make a profit. Banks and savings & loans are owned by groups of stockholders whose interests include earning a healthy return on their investments.

A credit union is owned by its members. Want to find out more?

Learn More About The History of Credit Unions